The store does not modify the address..the shipping company delivers the address according to what the customer wrote
The order is delivered to the shipping company within three working days.
The exact shipping time is an approximation and may extend for a longer time up to 5 days
The time is calculated after the order is delivered to the shipping company.
The store has the right to change the shipping company, if it is in the interest of the request (to speed up the shipping process of the order, for example)
After the order has been shipped, the customer cannot modify or cancel it.
After the order is shipped, the customer follows up the order with the shipping company to ensure it is received on time.
If the customer does not receive a message with the tracking number, it is the customer’s responsibility to communicate with the store to provide him with the tracking..
In the event that the shipment is delayed for the customer due to the shipping company, the store will bear the compensation only if the address is clear and complete
In the event that the destination is modified by the shipping company without the customer’s permission and it is not guaranteed that its situation will be corrected on time, the customer will be compensated for the full shipping price only if the address is clear
In the event that the shipment is not received within the specified days, the customer must inform the store within 3 working days through the approved means of communication
In the event of the shipment being lost (permanently), the store bears the full compensation for the shipment...
In the event the shipment is returned to the store.. the store bears the responsibility to return it to the customer or compensate him only if the return is due to the shipping company’s negligence (the default does not include transferring the shipment to the branch).. The problem is resolved between the customer and the store within 3 working days.
In the event that the customer does not communicate within 3 working days, the store has the right to dispose of the shipment
